About Our Staff
Lutgarda Mariano – Owner
Lutgarda Mariano has founded and grown several businesses and has worked in a number of industries, including financial services and administration in private post-secondary education. At the heart of every role is her desire to help people better their lives through the power of choice.
Becoming the owner and director of Home Care Assistance Victoria was an easy transition for Lutgarda, whose drive to help others improve their quality of life is directly aligned with the company’s goal to change how the world ages.
Over the years, she has watched older family members struggle with aging and began building long-lasting relationships within the healthcare community in Victoria. Through these personal experiences, both good and bad, Lutgarda discovered the importance of integrity and loyalty in an organization that puts clients first. She has dedicated her life to helping others and will continue to do so at Home Care Assistance by providing high-quality in-home support for seniors and peace of mind for their families.
Barbara MacKinnon – Office & Human Resources Manager
Barb’s background in HR and Office management has developed through her work with businesses, contractors & subcontractors, entrepreneurial endeavours, specialized consulting services and corporate administration. Barb has strong interpersonal and communication skills, with a collaborative approach to relationship development. She is a professional, Certified Coach (Life, Relationships, Health & Wellness), a Master Career Coach and advanced facilitator / trainer. In addition to having directed financial and operations management for a large community agency, Barb’s experience in project / program management and education in Human Resource Management have provided her with a solid foundation for addressing HCA Victoria’s office and human resource needs. Barb enjoys time with her family and friends, along with the wide variety of activities offered on Vancouver Island. She is always interested in meeting new people, in trying out Victoria’s great restaurants, learning about new places and opportunities for travel.
Angela Pollock – Case Manager
Angela brings to the team an extensive back ground as a Customer Service professional and Hospitality Manager and consultant.
Her strong organizational and communication skills and her unwavering commitment to excellence are critical to our ability to provide consistently high-quality customer service. Angela offers extraordinary attention to detail for our clients who require the highest of standards.
Angela’s served as a Director on the B.C Chamber of Commerce, President of West Shore Chamber of Commerce and a Director of Tourism Victoria.
Peggy Hancyk B.Ed., MA. – Cognitive & Music Therapist
As a former teacher, business owner, and consultant, Peggy has dedicated the last several years to working with seniors. Her vast professional experience and volunteer work in the senior care community in Victoria include being an Alzheimer’s Workshop Facilitator, Community Relations Coordinator, and the Chief Executive Elf of the “Be a Santa to a Senior” program. Peggy is a member of several senior-related organizations such as the Elder Friendly Community Network, Family Caregivers Network Society, Peninsula Women’s Business Network, and Saanich Volunteers. Peggy is a 20-year member and past President of the Communicators Toastmasters Club.
Peggy’s extensive knowledge of senior care and dementia-related needs are extremely well suited to her new role. She is excited to bring her cognitive and music therapy skills to seniors in need. When not working, Peggy loves to cook for family and friends, garden, and hike with her dog and husband.
Maria – Scheduler
Prior to immigrating to Victoria, BC, Maria had been working in a financial institution for 15 years in the Philippines as well as in a private company in Dubai.
Maria graduated from a Business Office diploma program in a post secondary college in Victoria. Working as administrative support as well as a Facilitator in a post secondary college provided her the experience of building professional relationships with the students and the community. She is very passionate to get things done.
As Scheduler at Home Care Assistance Victoria, Maria brings her strong organizational and communication skills. She loves a challenge and helping people. Her optimism and problem-solving abilities have also made her a valuable contribution to our team.
In her free-time, she is busy spending time with her family and enjoying the fabulous nature of the island..
Flor – Caregiver
Flor graduated from Academy of Learning’s Health Care Assistant Diploma Program after many years of providing home support for the elderly. She quickly gained employment at Beckley Farm Lodge. At Beckley Farm Lodge, she has made many long lasting relationships with the residents because of her beautiful smile, caring nature and her ability to always find time to give the one-on-one attention she feels is so important. She is a keen listener and delights in the elderly’s stories. She enjoys staying fit and being outside. She loves to learn new things and would like to expand her culinary skills. She is recently married and so happy that her husband has finally moved to Victoria to be with her.
Joseph V. – Caregiver
Joseph began taking care of the elderly with his grandparents until their passing. From that experience, he knew that this was the career he wanted to do. He went to school to come become a Health Care Assistant and quickly found employment with a seniors’ facility. He loves taking care of the residents because he feels like he is taking care of his family. He gains great satisfaction providing quality care and always takes the time to give an extra touch of personalized care to each and every client everyday. He loves to see their smiles and everyday he leaves with a smile on his face as well.
Riza – Caregiver
Riza graduated from Academy of Learning’s Health Care Assistant Diploma Program. She quickly gained employment at Selkirk Senior Village. She is currently working in the long-term care ward on the Dementia care floor. She really enjoys working with the elderly who remind her of her parents and as such, treats them with all the love and attention she would give to her family. She truly believes in giving quality care and to bring happiness in daily activities. She believes it is important to try to engage her clients in activities that they once enjoyed. She is easy-going and has lots of patience. Riza enjoys puzzles, gardening, going for short walks, and cooking.
Joseph – Caregiver
Joseph graduated as a Home Care Assistant with Honours and is a kind, friendly, quiet person with a strong work ethic. He enjoys working with the elderly because of the relationships he builds while providing the highest standard of care in order to help improve their quality of life. Seeing his clients happy and stress-free is the greatest reward for him.
Cherry – Caregiver
Cherry has a Bachelor of Science in Medical Technology from the Philippines and worked as a Medical Technologist there. After moving to Victoria, she used her kind and engaging personality to provide home support for both the elderly and children and knew she wanted to continue in this field. She graduated from Academy of Learning’s Health Care Assistance Diploma Program with Honours and was quickly hired by Glenwarren Lodge. Her strong interpersonal skills, patience and loving nature has made her a popular Health Care Assistant with the residents. She enjoys puzzles, cooking and spending time with her husband and son.
Cherry Mae – Caregiver
Cherry Mae has a Bachelor of Science in Physical Therapy and has been a Live-In caregiver for several years. She has great experience taking care of the elderly with dementia. She is diligent and very patient. Always warm and cheerful. She builds strong relationships and has the aptitude to make her most quiet and reclusive clients smile, talk and laugh.
Lolita – Caregiver
Lolita has been providing care for the elderly since 2010 and she has loved every minute. The relationships she has made have been long-lasting and she cherishes them all. She finds it so rewarding to see her clients happy and thriving. She is adaptable and flexible and is always seeking ways to encourage her clients to regain strength and the ability to become as independent as possible.
Mila – Caregiver
Mila started taking care of the elderly in 2006 and has loved doing it ever since. She has a warm, friendly and quiet personality. She is always patient and encourages her clients to be as independent as possible. She believes every day is an opportunity to improve. Seeing her clients happy and smiling is her greatest reward.
Pardeep – Caregiver
Pardeep began providing care for her terminally-ill Aunt and found the importance of making the end of life special and comfortable. After her Aunt’s passing, Pardeep knew she had found the career path she was meant for and graduated with Honours as a Health Care Assistant. She was quickly hired by the facility of her practicum and is a popular and valued employee. With her warm, sensitive, and quiet personality, she always takes time with each and every client doing whatever she can to fulfill their wishes and improve their lives. She loves learning about her clients and listening to their life’s experiences and stories.
Dora – Caregiver
Dora has been taking care of the elderly for a few years now. She is quiet, sweet and hard-working. She treats the relationships she has built with clients as if they were her own family. She understands that her clients’ families may live out of town and have busy lives so she enjoys providing the care and relationships that her clients want and need. She enjoys strengthening her clients’ independence and strives to help them do as much as possible. She likes going for outings and watching movies in her free time.
Rea – Caregiver
Rea first began taking care of the elderly with her grandparents, which led her to continue giving care as a career. She loves hearing her clients’ stories and feels they have so much to share. She always puts her heart in everything she does making sure that her clients’ needs, comfort and health are the priority. She likes to read, garden and watch TV/movies.
Annabella – Caregiver
Annabella started taking care of an elderly client and her own family members in 2000. She developed a wonderful relationship with her first client and took inspiration from her. Because of the care she provided to her client and to her own mother and husband, she is dedicated to providing a similar level of care and devotion to all her clients. She treats her clients with compassion, care, tenderness and respect with the objective of keeping them healthier, happy, and living longer lives. Annabella loves to exercise, read and listen to classical music.
Carlos – Caregiver
Carlos is a kind and dedicated Health Care Assistant who is always willing to go the extra mile to provide exceptional care. He listens carefully to his clients and is proactive in his approach to care. He finds taking care of the elderly very fulfilling because he wants to make a difference in every clients’ life.
Star – Caregiver
Star loves to take care of the elderly with compassion, a listening ear and much love and admiration. She believes everyone has a lifetime of stories to tell and when someone is past their retirement years, meeting those social needs are critical for our overall well-being. She feels it is an honour and a privilege when she is invited into a client’s home to spend time with them. Every client is an individual deserving of respect, compassion and kindness. Star’s goal is to deal in a responsive, individual way attending to whatever her client needs are in the moment. Star loves learning about nutrition and eating well. She cooks, bakes and loves to learn new recipes. She also enjoys walks, taking pictures and attending church and bible studies.
Rachel – Caregiver
Rachel has many years’ experience taking care of the elderly and children. As a Health Care Assistant, she finds providing quality care so rewarding as she loves to see her clients happy and stress-free. She gives personalized care and views her clients as family. She enjoys spending time by listening to their stories and knowledge. She has a warm, upbeat personality and brings smiles to everyone’s faces she is in contact with.
Aida – Caregiver
Aida has been working with the elderly for more than 10 years in Canada and the US. She has been a missionary, a social worker for the elderly and a residential care aide. She is warm and sweet, which is evident upon meeting her. Her missionary experience is something that she still carries in her heart. Her passion has always been to assist the elderly in any way she can and feels blessed that she has been able to do so. Aida loves to sing. She often sings to her clients and with them.
Jenny – Caregiver
Jenny is a Health Care Assistant with experience at the Lodge at Broadmead and Parry Place. She loves taking care of the elderly because she appreciates their morals, values and principles and has learned a lot from their experience and wisdom. Her care is client-centred with dignity, independence, privacy, preference and safety. In Jenny’s free-time, she likes photography, film making, reading and hiking.
Rebecca – Caregiver
Rebecca has been taking care of the elderly for 27 years and loves what she does. Like many caregivers, Rebecca considers her clients as family and gives them loving care. She is compassionate, reliable and consistent. She finds routine very helpful for her clients, but she is also flexible for every client is different and every day can be different. In Rebecca’s free-time, she enjoys gardening and cooking.
Chrissy – Caregiver
Chrissy has been taking care of the elderly for 14 years. She loves taking care of the elderly because they have a great deal of knowledge. She finds their stories and memories are sometimes so intriguing they almost sound like they are from a story book. The care she provides is special because she treats her clients as a whole. She strives for compassion and believes they deserve the utmost respect and dignity. In Chrissy’s free-time, she likes to take her children to the city, parks, beaches and lakes. She also loves to do paint nights with friends.
Loema – Caregiver
Loema had been a Health Care Assistant going on 12 years now. She finds this career path natural and a privilege. She loves being a part of her clients’ lives and always makes sure they are happy and satisfied. Loema’s sweet nature and loving care has made her a popular caregiver with our clients. In Loema’s free-time, she loves to propagate plants and watch them grow.
Felisa – Caregiver
Felisa has been taking care of the elderly since 2011 and has loved the relationships she has built. She has worked around the world and has missed her own family. However, she feels the care she provides to her clients is like taking care of her own parents and she does this in a loving and personalized way. She is sensitive to her clients’ needs and ensures that they are happy. Felisa loves to sing, dance and tell jokes and uses her fun personality to brighten her clients’ days.
Anna – Caregiver
Anna has been formally taking care of the elderly since graduation as a Health Care Assistant over a year ago. Anna is intuitive and loves making strong relationships with her clients. She is very skilled at taking care of clients with dementia and loves making sure they are happy and safe. She is very patient and always has a smile. Anna loves to cook and read.
Vicente – Caregiver
Vicente starting taking care of the elderly with his grandparents, which naturally led him to become a Health Care Assistant. He is a gentle soul with a strong work ethic that is encompassed with compassion. Everything he does is to the fullest with care and love. In his free-time, Vicente likes to play basketball and the guitar.
Jezreel – Caregiver
Jezreel began providing care by looking after both sets of grandparents. This started his love and devotion of taking care of the elderly. For over six years, he has been taking care of clients with the same attention to detail and compassion. He loves listening to their stories and learning history. He likes to get clients moving even if it is just a short walk – every bit helps! One of his unique talents is flower arrangements, which he sees the benefits for clients by reducing their stress, stimulating the mind creatively and having fun.
Ginaflor – Caregiver
Gina has been caregiving for over 5 years. She loves to hear her clients’ life journeys and their stories of how they have gotten through their struggles and attained success. She loves hearing about how the times have changed and yet some things remain the same. Gina gives gentle and loving care with an attentive ear. In Gina’s free-time, she likes to craft, dance, cook and travel.
Alfred – Caregiver
Alfred has formally been taking care of the elderly since graduating as a Health Care Assistant. He views his clients as if they were his family and gives them love, compassion and respect. He is very attentive in his care and is always careful that they are safe, comfortable and happy. In Alfred’s free-time, he enjoys gardening, going to movies and learning and appreciating cars.
Kirt – Caregiver
Kirt has been taking care of the elderly for 3 years as a Health Care Assistant. Having the nature to always want to help, he gains great satisfaction from helping the elderly in any way he can. He is outgoing and loves to motivate his clients to move and enjoy their day. He loves to play sports, socialize and enjoy the outdoors.
Vilma – Caregiver
Vilma started taking care of the elderly back in 2008 as a live-in caregiver, which she did for many years. She moved on as a community/residential support worker as her own family was growing. She loves taking care of people and satisfies the need to take care of her parents who are far away by treating her clients as her own family with compassion and respect. She is intuitive, hard-working and always cheerful. Her busy life doesn’t allow much time for hobbies, but she enjoys spending time with her kids and attending church.
Gina – Caregiver
Gina has been helping the elderly from an early age due to her grandparents. This lead her to become a Health Care Assistant. She feels taking care of the elderly makes her life complete. She is kind, considerate and always gives 100% to the care she gives. She believes the elderly deserve our respect and honour and makes sure her clients are happy and satisfied. In her free-time, she is busy taking care of the daughter and loves to cook.
Art – Caregiver
Art has been taking care of the elderly for over 9 years. He enjoys building relationships with his clients and providing them safe and loving care. He has a compassionate attitude and a soft, sincere personality. He is proactive by nature and loves anticipating clients’ needs. Every day he brings smiles to his clients’ faces that are equal or bigger than his own. In his free-time, Art likes to cook, landscape and make bonsai.
Maricar – Caregiver
Maricar was taking care of the elderly for a couple of years and loved making a difference in her clients’ lives. This lead her to become a Health Care Assistant, so she could continue to provide care with more skill and understanding. She finds taking care of the elderly so fulfilling and enjoys it immensely. Helping people is her passion. She is always focused on her clients’ needs and always respects their preferences in a patient manner. She believes it is important for her clients to be active and do activities. She loves to listen to music and read.
Daisy S. – Caregiver
Daisy is a skilled and passionate caregiver with over 17 years experience in health care, having started her career in the Philippines where she worked as a Midwife. Daisy then moved to Saudi Arabia where she worked in an Intensive Care Unit and it is there that her love for working with seniors first started. Daisy moved to Canada and continued her education in Toronto and most recently at Sprott Shaw college here in Victoria. In her spare time Daisy likes to watch movies and spend time with her daughter. Daisy’s dream has always been to work with seniors and she is a welcome addition to the Home Care Assistance team with her broad range of knowledge and practical experience.
Fred Vowels – Caregiver
Fred was born in Smithers B.C. and raised here in Victoria B.C. Fred has been a Care Aide since 2003 and comes from a large family of 11 brothers and sisters. It was in his childhood while spending time with his Grandparents, that Fred knew he wanted to work not only in health care, but with seniors in particular. In his spare time Fred likes to paint as well as spend time outdoors going for bike rides, camping, hiking and swimming. Fred puts his heart and soul into his work and is well liked by his clients and co-workers for his gentle, caring manner and his willingness to go the extra mile.
Edna – Caregiver
Edna was born and raised in the Philippines and came to Canada 5 years ago to pursue her education and advance her Health Care career. Edna started out as an Au Pair in Ottawa before moving to Victoria and becoming a Health Care Aide. Edna is a very kind hearted and giving individual who finds joy in helping others. In her spare time Edna enjoys going to church and baking for her friends and clients. Edna is a wonderful Care Aide who really takes great pride in her work and is known to go the extra mile for her clients and co-workers.
Janet V. – Caregiver
Janet was born and raised in the Philippines and has been working in Health Care for almost 5 years now. Janet started in Health Care looking after her aunt in the hospital until she passed. She knew from that experience that she wanted to help seniors stay in their own homes and it is something she strongly believes in. Janet’s favorite parts about being a Care Aide are the relationships she gets to build and the bonds that are created with her clients. In her spare time Janet loves spending time with her two grandchildren as well as going on long walks around Victoria, taking in the sights. Janet is a passionate and friendly caregiver who is always happy to help and loves working in Health Care, especially with seniors. She is always upbeat, smiling and truly a joy to be around.
Angelina – Caregiver
Angelina came to Canada from Syria in 1982 and has been a Health Care Aide for 14 years. Angelina comes to us with a wealth of experience and knowledge, especially around Dementia and Alzheimers. Her favorite part of working for Home Care Assistance is the difference she gets to make each day in her client’s lives. Angelina enjoys helping people and it was for this reason that she decided to become a Health Care Aide. In her free time Angelina likes to swim, go for walks and go out for breakfast with her friends. Angelina is a valued part of the Health Care Assistance team and her warm smile and caring personality shine through in everything she does.
Cressie Trumata – Caregiver
Cressie has been working with the elderly for 30 months, and treats all of her clients as though they were her own loved ones. She believes that caring for others is a privilege, as is the opportunity to make their lives better throughout the aging process. Cressie enjoys meeting all aspects of her client’s needs, values getting to know each individual and welcomes learning about their life experiences. Cressie respects her client’s wisdom and recognizes the unique relationship they offer, by allowing her to touch their lives. She enjoys reading, gardening and health care training that increases her growth and strengthens her ability to offer quality care.
Charito Espallardo – Caregiver
Charito began her caregiving work with the elderly, ten years ago in a nursing home. She has since worked internationally including the United Kingdom, Cyprus, and Europe. Her experience with assisting clients who are dealing with Parkinson’s, Dementia and Heart Conditions have provided valuable knowledge. Charito enjoys providing proper care for her clients and building good rapport with those she takes care of. Charito loves cooking and baking, making them her primary hobbies.
Trevor Laca – Caregiver
Trevor has been providing caregiving services to clients for the last six months. He likes time spent with clients, drawing from his personal cultural experiences, to focus on the enjoyment of taking care of aging relatives. Trevor looks forward to seeing his client’s smiles, as he provides the care they need and ensures that he treats each client with equally good care. His hobbies include sports and being active in Volleyball and Basketball. He also takes time to hike and jog, with his family and friends
Carissa Patrocinio – Caregiver
Carissa’s background as a nursing student introduced her to caring for the elderly. In the past year she has participated in clinical placements at a long care facility, performing duties as a Home Care Assistant. She enjoys time spent taking care of the elderly, as she finds them to be very sweet and to have such interesting stories. Carissa feels that her characteristic abilities to show empathy and patience when working with her clients, make her care for them special. She participates in several hobbies including singing and playing Volleyball. She also enjoys trying new things, especially foods.
Zyron Pagsiat – Caregiver
Zyron has six years experience as a caregiver, including two years in the Philippines, three years in Canada as a live-in caregiver, and one additional year as a caregiver for an agency. He loves taking care of the elderly because of the opportunity it provides, to be a good person by helping others and to assist them in a way that he would want his own grandparents to have been cared for. Zyron has researched how he can be a more effective caregiver and feels that his ability to provide a patient, happy environment, make his care special. His hobbies include playing the guitar, using the computer, cooking and time spent with his friends.
Marilyn Geganto – Caregiver
Marilyn has been caregiving for almost nine years. Her experience includes working with a seizure patient. She appreciates making elderly clients smile and letting them talk about what they have enjoyed in their lives. She likes to make their days as happy and enjoyable, as possible. Marilyn’s special qualities include ensuring that the highest standards of care are met throughout the length of service, understanding the importance of listening to the needs of the client and her ability to work under pressure. She takes time to participate in several hobbies, including reading, cooking, volunteer work, church activities, a women’s group and singing.