About Our Staff
Lutgarda Mariano – Owner
Lutgarda Mariano has founded and grown several businesses and has worked in a number of industries, including financial services and administration in private post-secondary education. At the heart of every role is her desire to help people better their lives through the power of choice.
Becoming the owner and director of Home Care Assistance Victoria was an easy transition for Lutgarda, whose drive to help others improve their quality of life is directly aligned with the company’s goal to change how the world ages.
Over the years, she has watched older family members struggle with aging and began building long-lasting relationships within the healthcare community in Victoria. Through these personal experiences, both good and bad, Lutgarda discovered the importance of integrity and loyalty in an organization that puts clients first. She has dedicated her life to helping others and will continue to do so at Home Care Assistance by providing high-quality in-home support for seniors and peace of mind for their families.
Barbara MacKinnon – Operational Manager & HCA Privacy Officer
Barb’s experience in directing business operations has developed through her work with a variety of companies, contractors & subcontractors, entrepreneurial endeavours, specialized consulting services and corporate administration. She has strong interpersonal and communication skills, with a collaborative approach to business and partnership development. As a professional certified Coach / Master Coach, HR manager, CTM Interventionist Program Manager and an experienced facilitator / trainer for advanced level programs, Barb is involved with a wide range of activities day-to-day. In addition to having directed financial and operations management for large and small businesses, she works with our corporate office guidelines to implement change locally, and to provide support for our incredible clients and their families, our trusted care providers and valued team members.
Annabella Morrell – Office Administrator – Reception
Annabella has a Commerce and Secretarial background, developed through her roles as an Officer-in-Charge with a foundation in Europe, Executive Assistant and Executive Secretary positions for multimedia-related organisations, and a combination of Volunteer work in Victoria, BC including Reception, Accounting Assistance, and Office Administration. These opportunities have all contributed to her wealth of experience, friendly manner and the ability to meet office, care team and client needs quickly and efficiently. Annabella loves reading, classical music, opera, ancient history, astronomy, socio-economic political and environmental issues.
Amelia Victoria – Scheduler
Amelia’s years of Scheduling experience stem from her work in both the restaurant and healthcare industries. Through hard work and perseverance, she has successfully graduated as a registered Health Care Assistant, followed by over three years as a dedicated worker for the elderly. Amelia’s experience includes time with clients in a facility environment, where she witnessed the daily struggle of the residents with their illnesses and loneliness. Amelia has seen first-hand the difference that personal care and compassion make with our senior population. She strives to treat them, as she would her own family. Amelia brings a wealth of experience, skills and a warm, outgoing personality to our Administrative Team. Her hobbies are cooking and watching television series.
Joseph V. – Senior Team Leader
Joseph began taking care of the elderly with his grandparents until their passing. From that experience, he knew that this was the career he wanted to do. He went to school to come become a Health Care Assistant and quickly found employment with a seniors’ facility. He loves taking care of the residents because he feels like he is taking care of his family. He gains great satisfaction providing quality care and always takes the time to give an extra touch of personalized care to each and every client everyday. He loves to see their smiles and everyday he leaves with a smile on his face as well.
Lolita Antonio – Team Leader
Lolita has been providing care for the elderly since 2010 and she has loved every minute. The relationships she has made have been long-lasting and she cherishes them all. She finds it so rewarding to see her clients happy and thriving. She is adaptable and flexible and is always seeking ways to encourage her clients to regain strength and the ability to become as independent as possible.
Mario Andal – Team Leader
Mario has worked with the elderly for more than three years, including complex care. He likes taking care of seniors because they remind him of his own parents. Mario provides the same level of care for every client, that he would want his own loved ones to receive. He shares that he consistently evaluates the care he would personally want, were he to be ‘in their shoes’. This outlook allows Mario to provide the type of care, that ensures those in his care feel special.
Vilma Tay-ew – Team Leader
Vilma started taking care of the elderly back in 2008 as a live-in caregiver, which she did for many years. She moved on as a community/residential support worker as her own family was growing. She loves taking care of people and satisfies the need to take care of her parents who are far away by treating her clients as her own family with compassion and respect. She is intuitive, hard-working and always cheerful. Her busy life doesn’t allow much time for hobbies, but she enjoys spending time with her kids and attending church.
Gerry Victoria – Team Leader
Gerry has been working as a health care assistant for 5 years. He genuinely enjoys taking care of the elderly, finding them lovable and inspiring. He values learning from their wealth of knowledge and life experience. Gerry’s clients have expressed gratitude and appreciation for the work he does. He always treats each person with respect and loving care, that he would want for his own parents. Gerry enjoys watching movies and going to the gym.
Fred Vowels – Caregiver
Fred was born in Smithers B.C. and raised here in Victoria B.C. Fred has been a Care Aide since 2003 and comes from a large family of 11 brothers and sisters. It was in his childhood while spending time with his Grandparents, that Fred knew he wanted to work not only in health care, but with seniors in particular. In his spare time Fred likes to paint as well as spend time outdoors going for bike rides, camping, hiking and swimming. Fred puts his heart and soul into his work and is well liked by his clients and co-workers for his gentle, caring manner and his willingness to go the extra mile.
Edna – Caregiver
Edna was born and raised in the Philippines and came to Canada 5 years ago to pursue her education and advance her Health Care career. Edna started out as an Au Pair in Ottawa before moving to Victoria and becoming a Health Care Aide. Edna is a very kind hearted and giving individual who finds joy in helping others. In her spare time Edna enjoys going to church and baking for her friends and clients. Edna is a wonderful Care Aide who really takes great pride in her work and is known to go the extra mile for her clients and co-workers.
Edna Duritan – Caregiver
Edna has been taking care of the elderly for many years, including international experience in Hong Kong. She loves listening to the wisdom and inspiration of her clients, when they share experiences from their lives, and about their way of life. Edna works from a foundation of love, compassion and dedication, rather than treating her role simply as a source of income. She loves to sing and help others as much as possible.
Catheryn Vidal – Caregiver
Catheryn started her career in the healthcare industry at a young age by caring for her own grandmother. This experience provided her with a strong motivation to study and work, as a Health Care Assistant. She has provided professional, high quality care as a Registered Care Aide, for over two years. Catheryn has the utmost admiration for seniors, a value that continues to keep her motivated in her work. She cares greatly for the elderly and loves their company, which makes her happy whenever she is working with them. Catheryn’s hobbies are cooking, gardening, dancing and playing volleyball.
Winnie’s experience in providing care for her mom and grandmother, have allowed her to develop fondness and patience when working with the elderly. She feels a sense of fulfillment and happiness, whenever she is around people with special needs. Winnie’s natural aptitude for and willingness to walk the extra mile, make seniors feel loved, respected, understood and cared for. She loves to cook and dance.
Marilyn Navaja – Caregiver
Marilyn has been taking care of the elderly for the past 14 years. She treats our clients like members of her own family, doing her best to make them feel happy and secure. Marilyn is compassionate and treats every person in her care, as she would want to be treated herself. She loves reading, writing, dancing and participating in church activities.
Diezebell Patoc- Caregiver
Diezebell has five years’ experience working with the elderly. She has worked in both a facility and as a home support worker. She enjoys helping people in need and in building strong, healthy relationships with her clients. She always tries her best to understand her clients’ feelings and needs. Her favorite activities are cooking, photography and walking.
Diane Marie Aguilar – Caregiver
Diane brings with her over 4 years of experience, including the care of her own father, during a serious illness. She has a natural ability to easily develop rapport with her clients and excels in providing compassionate care. Diane enjoys working with the elderly, finding it easy to understand their needs. She has twice received our Home Care Assistance ‘Caregiver of the Month’ award and enjoys a variety of activities, including watching movies, socializing with friends, driving and cooking.
Stella Riches – Caregiver
Prior to moving here in Canada 30 years ago, Stella took care of her grandmother when she was only in high school. She has a wide range of experience in customer and hospitality services. Later on, she started her employment as a Home Support worker.
She finds it very rewarding and fun to talk to seniors about their past and enjoys hearing them reminisce. With her mother living far away from her, she feels like it is her privilege to be with the elderly.
Her sense of humor, warm personality, honesty and tender hugs make the elderly feel loved.
Stella’s hobbies are singing and dancing. In sports, she likes basketball, volleyball and tennis. Her strongest interest is in entertaining and hosting parties. She also loves cooking, karaoke singing, gardening and decorating.
Rhett Esmores – Caregiver
Rhett has been taking care of the elderly for seven years. He was first introduced to providing care to his grandparents in the Philippines. As he likes care giving, he decided to continue this line of work when he moved to Canada. He is a registered Health Care Assistant.
He is passionate about taking care of the elderly. Rhett makes extra effort to make sure that they are comfortable, secured and satisfied all the time. Rhett likes to see big smiles on his clients’ faces.
He loves playing basketball, bike riding and cooking.
Lorraine Lowe – Caregiver
Lorraine has been working for the elderly for thirteen years. She enjoys making them feel valued, loved, respected and interesting. Lorraine enjoys listening to their life stories and future interests. It gives her great happiness to help others and make every moment matter.
She is sincere, dedicated, honest, compassionate, and committed. She believes that it’s very important to build trust and valued relationships.
Lorraine is fond of outdoor activities like fishing, hiking, walking, and exploring the wilderness.
Brenda Oliveros – Caregiver
Brenda has been working with seniors since 2012. She found this career challenging and rewarding. The special thing about her care for the elderly is her compassion and love. Brenda is experienced with seniors’ activities of daily living. She is a registered Health Care Assistant and worked at various units in facilities. Her main point of interest is taking care of those with special needs.
Her hobbies include bike riding, swimming, walking and cooking.
Rosita Santos-Newell – Caregiver
Rosita has been taking care of the elderly for ten years. She started as a volunteer then transitioned to live-in caregiving, for both children and older adults. She enjoys working with seniors and values the ability to increase their quality of life, as they age. During time spent taking care of her clients, Rosita finds it enjoyable to listen to their stories and discover their interests. On a daily basis, she tries to engage her clients by providing opportunities for outings, whether just for walks in the neighborhood or if they are able and enjoy doing so, taking them out for meals, or to local events and places of interest. Through singing and dancing, Rosita creates a sense of happiness, often inspiring her clients to laugh, dance and sing along with her. Her hobbies are listening to music, singing, dancing, walking, cooking, sewing and gardening. Rosita enjoys family most of all, and treasures the time spent with her family and friends.
Janina – Ayesa Velilla – Caregiver
It’s been almost five years since Janina started working as a live-in caregiver. She admires her client’s wealth of knowledge, and loves listening to each person share their life experiences. Janina finds that she learns from those in her care every day, and feels proud and blessed for the great appreciation they have for her, and the service she provides. She works with her clients to help them keep active and maintain their independence, while treating them as she would like her loved ones to be treated. Janina is excited by her client’s achievements and by seeing them reach their goals. She also enjoys reading, listening to music, watching movies and television series. But most of all, she loves spending time with her family whenever she can.
Daria Ordillo – Caregiver
Daria completed her Bachelor of Science and received her Nursing degree internationally. She has a strong background of work in hospitals and as a live-in care provider. Daria is passionate about working with our clients and draws her skills not only from her professional training, but also from time spent caring for her own grandmother. She strongly believes in providing exceptional care for the elderly, and in taking a proactive approach to meeting their needs. She enjoys hobbies that involve cooking, photography, reading and playing online games.
Chiara Paraiso- Caregiver
Chiara has been working as a health care assistant for 5 years. She genuinely enjoys supporting the care needs of the elderly. She values learning from their wealth of knowledge and life experience. Our clients have expressed gratitude and appreciation for the work she does for them, because she treats each person with dignity and respect. Chiara clearly communicates, in a friendly manner, while showing compassion. Her interests are playing board games, arts and crafts, walking and shopping.
Gemma Gulla – Field Team Memberr
Gemma has 15 years of management experience, combined with ongoing care for the elderly, including the care of her own parents. Gemma has found taking care of seniors to be both educational and challenging in the very best of ways, as well as providing her with strong practical experience. Spending time with our clients reminds Gemma of her family and keeps her aware of the journey that every one of us will go through as we age. It makes her feel good to know that she is making a difference in someone’s life and inspires her to treat others the way she would want to be treated herself. Gemma believes that the most special care we can provide, is our understanding and compassion towards the elderly. Her motto in life is “Live, Love and Laugh”. She likes to sing and dance, play scrabble and golf. Her other interests include growing plants, fashion, yoga & meditation, travel including cruises, and business and investment.
PAMELA YANOS – Caregiver
Pamela has worked in both hospital and home care settings, with a focus on providing compassionate care. Her work reminds her of her mother and as a result, Pamela is both motivated and committed to providing exceptional care. She enjoys spending time with our clients and when away from work, relaxes by watching her favorite television show/s and listening to music.
KAREN WALL – Caregiver
Karen has nine years of experience with providing exceptional care for the elderly. She finds satisfaction through hearing their stories, ensuring the preservation of their dignity, and in knowing that through her work, she is helping our clients to stay safe in their homes. Karen strives to ensure a sense of serenity for those in her care and maintains a healthy work-life balance by spending time with her family, grandchildren and friends. Swimming is her favourite sport.
MARIA AVE TEVES – Caregiver
Ave is passionate about helping others, and of her work in the elder care industry. She has approximately 3 years experience in client homes and in residential care home settings. Ave finds her chosen occupation to be challenging, enjoyable and highly rewarding. To know that clients thrive in her care, is a source of great satisfaction. She is innately compassionate, loving and treats our clients with the utmost respect, ensuring they receive the care and dignity she would want for her own family members. Ave likes listening to music and spending time at the beach, during her time away from work.