About Our Staff
Lutgarda Mariano – Owner
Lutgarda Mariano has founded and grown several businesses and has worked in a number of industries, including financial services and administration in private post-secondary education. At the heart of every role is her desire to help people better their lives through the power of choice.
Becoming the owner and director of Home Care Assistance Victoria was an easy transition for Lutgarda, whose drive to help others improve their quality of life is directly aligned with the company’s goal to change how the world ages.
Over the years, she has watched older family members struggle with aging and began building long-lasting relationships within the healthcare community in Victoria. Through these personal experiences, both good and bad, Lutgarda discovered the importance of integrity and loyalty in an organization that puts clients first. She has dedicated her life to helping others and will continue to do so at Home Care Assistance by providing high-quality in-home support for seniors and peace of mind for their families.
Jeff Cuffe, BSc. CCPE – Director of Business Development
Jeff is a results-oriented, senior professional with an exceptional track record of success working within health care industry in various roles; sales, business / product development, medical affairs, policy analysis and senior management.
He has a passion toward helping customers make well informed decisions leveraging an evidence-based approach, launching new products and driving sales of existing products by developing well-executed, innovative programs, partnerships and events that consistently exceeded key performance indicators in both private and not-for-profit organizations targeting B2B and B2C markets nationally and internationally.
Barbara MacKinnon – Office & Human Resources Manager
Barb’s background in HR and Office management has developed through her work with businesses, contractors & subcontractors, entrepreneurial endeavours, specialized consulting services and corporate administration. Barb has strong interpersonal and communication skills, with a collaborative approach to relationship development. She is a professional, Certified Coach (Life, Relationships, Health & Wellness), a Master Career Coach and advanced facilitator / trainer. In addition to having directed financial and operations management for a large community agency, Barb’s experience in project / program management and education in Human Resource Management have provided her with a solid foundation for addressing HCA Victoria’s office and human resource needs. Barb enjoys time with her family and friends, along with the wide variety of activities offered on Vancouver Island. She is always interested in meeting new people, in trying out Victoria’s great restaurants, learning about new places and opportunities for travel.
Maria – Scheduler
Prior to immigrating to Victoria, BC, Maria had been working in a financial institution for 15 years in the Philippines as well as in a private company in Dubai.
Maria graduated from a Business Office diploma program in a post secondary college in Victoria. Working as administrative support as well as a Facilitator in a post secondary college provided her the experience of building professional relationships with the students and the community. She is very passionate to get things done.
As Scheduler at Home Care Assistance Victoria, Maria brings her strong organizational and communication skills. She loves a challenge and helping people. Her optimism and problem-solving abilities have also made her a valuable contribution to our team.
In her free-time, she is busy spending time with her family and enjoying the fabulous nature of the island..
Flor – Caregiver
Flor graduated from Academy of Learning’s Health Care Assistant Diploma Program after many years of providing home support for the elderly. She quickly gained employment at Beckley Farm Lodge. At Beckley Farm Lodge, she has made many long lasting relationships with the residents because of her beautiful smile, caring nature and her ability to always find time to give the one-on-one attention she feels is so important. She is a keen listener and delights in the elderly’s stories. She enjoys staying fit and being outside. She loves to learn new things and would like to expand her culinary skills. She is recently married and so happy that her husband has finally moved to Victoria to be with her.
Joseph V. – Caregiver
Joseph began taking care of the elderly with his grandparents until their passing. From that experience, he knew that this was the career he wanted to do. He went to school to come become a Health Care Assistant and quickly found employment with a seniors’ facility. He loves taking care of the residents because he feels like he is taking care of his family. He gains great satisfaction providing quality care and always takes the time to give an extra touch of personalized care to each and every client everyday. He loves to see their smiles and everyday he leaves with a smile on his face as well.
Lolita – Caregiver
Lolita has been providing care for the elderly since 2010 and she has loved every minute. The relationships she has made have been long-lasting and she cherishes them all. She finds it so rewarding to see her clients happy and thriving. She is adaptable and flexible and is always seeking ways to encourage her clients to regain strength and the ability to become as independent as possible.
Carlos – Caregiver
Carlos is a kind and dedicated Health Care Assistant who is always willing to go the extra mile to provide exceptional care. He listens carefully to his clients and is proactive in his approach to care. He finds taking care of the elderly very fulfilling because he wants to make a difference in every clients’ life.
Star – Caregiver
Star loves to take care of the elderly with compassion, a listening ear and much love and admiration. She believes everyone has a lifetime of stories to tell and when someone is past their retirement years, meeting those social needs are critical for our overall well-being. She feels it is an honour and a privilege when she is invited into a client’s home to spend time with them. Every client is an individual deserving of respect, compassion and kindness. Star’s goal is to deal in a responsive, individual way attending to whatever her client needs are in the moment. Star loves learning about nutrition and eating well. She cooks, bakes and loves to learn new recipes. She also enjoys walks, taking pictures and attending church and bible studies.
Rachel – Caregiver
Rachel has many years’ experience taking care of the elderly and children. As a Health Care Assistant, she finds providing quality care so rewarding as she loves to see her clients happy and stress-free. She gives personalized care and views her clients as family. She enjoys spending time by listening to their stories and knowledge. She has a warm, upbeat personality and brings smiles to everyone’s faces she is in contact with.
Jenny – Caregiver
Jenny is a Health Care Assistant with experience at the Lodge at Broadmead and Parry Place. She loves taking care of the elderly because she appreciates their morals, values and principles and has learned a lot from their experience and wisdom. Her care is client-centred with dignity, independence, privacy, preference and safety. In Jenny’s free-time, she likes photography, film making, reading and hiking.
Rebecca – Caregiver
Rebecca has been taking care of the elderly for 27 years and loves what she does. Like many caregivers, Rebecca considers her clients as family and gives them loving care. She is compassionate, reliable and consistent. She finds routine very helpful for her clients, but she is also flexible for every client is different and every day can be different. In Rebecca’s free-time, she enjoys gardening and cooking.
Loema – Caregiver
Loema had been a Health Care Assistant going on 12 years now. She finds this career path natural and a privilege. She loves being a part of her clients’ lives and always makes sure they are happy and satisfied. Loema’s sweet nature and loving care has made her a popular caregiver with our clients. In Loema’s free-time, she loves to propagate plants and watch them grow.
Kirt – Caregiver
Kirt has been taking care of the elderly for 3 years as a Health Care Assistant. Having the nature to always want to help, he gains great satisfaction from helping the elderly in any way he can. He is outgoing and loves to motivate his clients to move and enjoy their day. He loves to play sports, socialize and enjoy the outdoors.
Vilma – Caregiver
Vilma started taking care of the elderly back in 2008 as a live-in caregiver, which she did for many years. She moved on as a community/residential support worker as her own family was growing. She loves taking care of people and satisfies the need to take care of her parents who are far away by treating her clients as her own family with compassion and respect. She is intuitive, hard-working and always cheerful. Her busy life doesn’t allow much time for hobbies, but she enjoys spending time with her kids and attending church.
Gina – Caregiver
Gina has been helping the elderly from an early age due to her grandparents. This lead her to become a Health Care Assistant. She feels taking care of the elderly makes her life complete. She is kind, considerate and always gives 100% to the care she gives. She believes the elderly deserve our respect and honour and makes sure her clients are happy and satisfied. In her free-time, she is busy taking care of the daughter and loves to cook.
Art – Caregiver
Art has been taking care of the elderly for over 9 years. He enjoys building relationships with his clients and providing them safe and loving care. He has a compassionate attitude and a soft, sincere personality. He is proactive by nature and loves anticipating clients’ needs. Every day he brings smiles to his clients’ faces that are equal or bigger than his own. In his free-time, Art likes to cook, landscape and make bonsai.
Maricar – Caregiver
Maricar was taking care of the elderly for a couple of years and loved making a difference in her clients’ lives. This lead her to become a Health Care Assistant, so she could continue to provide care with more skill and understanding. She finds taking care of the elderly so fulfilling and enjoys it immensely. Helping people is her passion. She is always focused on her clients’ needs and always respects their preferences in a patient manner. She believes it is important for her clients to be active and do activities. She loves to listen to music and read.
Fred Vowels – Caregiver
Fred was born in Smithers B.C. and raised here in Victoria B.C. Fred has been a Care Aide since 2003 and comes from a large family of 11 brothers and sisters. It was in his childhood while spending time with his Grandparents, that Fred knew he wanted to work not only in health care, but with seniors in particular. In his spare time Fred likes to paint as well as spend time outdoors going for bike rides, camping, hiking and swimming. Fred puts his heart and soul into his work and is well liked by his clients and co-workers for his gentle, caring manner and his willingness to go the extra mile.
Edna – Caregiver
Edna was born and raised in the Philippines and came to Canada 5 years ago to pursue her education and advance her Health Care career. Edna started out as an Au Pair in Ottawa before moving to Victoria and becoming a Health Care Aide. Edna is a very kind hearted and giving individual who finds joy in helping others. In her spare time Edna enjoys going to church and baking for her friends and clients. Edna is a wonderful Care Aide who really takes great pride in her work and is known to go the extra mile for her clients and co-workers.
Marilyn Geganto – Caregiver
Marilyn has been caregiving for almost nine years. Her experience includes working with a seizure patient. She appreciates making elderly clients smile and letting them talk about what they have enjoyed in their lives. She likes to make their days as happy and enjoyable, as possible. Marilyn’s special qualities include ensuring that the highest standards of care are met throughout the length of service, understanding the importance of listening to the needs of the client and her ability to work under pressure. She takes time to participate in several hobbies, including reading, cooking, volunteer work, church activities, a women’s group and singing.
Marian Bermal – Caregiver
Marian has been taking care of the elderly in Montreal, since arriving in Canada in 2016. She transferred to BC, bringing with her a love for caregiving and talking with the elderly to her new hometown. Marian has found that time spent with her clients reminds her of providing care to her own grandparents. She enjoys conversation and walks, as well as cooking for those in her care. Marian is kind, caring and always happy to talk with her clients. She enjoys watching movies, outdoor activities, and time for fitness.
Avy Barcelonia – Caregiver
Avy has been providing caregiving services for six years. She has both facility and personal care experience, with her preference being in the community providing personal care on a 1-1 basis. Avy enjoys working with her clients and finds that her role, gives her a sense of self-satisfaction by knowing that she has helped someone in need. She likes to make those in her care laugh and to make their day better. Avy listens to and treats all of her clients in the manner they most prefer, fairly and respectfully. She pays close attention to their needs and wants, being mindful of the care of their home. Avy enjoys spending time with her family, especially her nieces and nephew. She also likes hiking and playing volleyball.
Marilyn Villaraza – Caregiver
Marilyn first worked as a staff nurse in the Cardiology Medical ward then transitioned to providing compassionate personal care for the elderly, upon relocating to Canada in 2009. It is Marilyn’s passion to consistently provide tender, respectful and loving care for her clients/patients. She enjoys walking, cooking, solving puzzles, watching movies, gardening, listening to music and interacting with people.
Neelam Nayak- Caregiver
Neelam has eight years experience working in an intensive care unit, fertility center, and eye clinic. She loves to work for the elderly and patients who are dealing with the challenges of mental health conditions. She is very caring and enjoys client/caregiver interpersonal relationships. She loves listening to music, browsing the internet and shopping.
Edna Duritan – Caregiver
Edna has been taking care of the elderly for many years, including international experience in Hong Kong. She loves listening to the wisdom and inspiration of her clients, when they share experiences from their lives, and about their way of life. Edna works from a foundation of love, compassion and dedication, rather than treating her role simply as a source of income. She loves to sing and help others as much as possible.
Cherry Ann Pazzibugan – Caregiver
Cherry Ann’s years of care experience have grown during time spent, taking care of her sick grandfather. She kept him company, prepared his meals and reminded him of his medication. Cherry Ann enjoys conversation, talking and listening to the elderly. She loves to hear about their life experiences, is very patient and is happy to assist those in her care participate in different activities. She loves going for a walk and hiking.
Susan Reyes – Caregiver
Susan has been working as a care provider for 2 years, including the care of her grandmother and other senior members of the family. She likes taking care of the elderly because she wants to be helpful and to interact with them. Susan loves to talk and listen to those in her care, with the outlook that taking care of the elderly, is similar to taking care of her own family. Susan is interested in learning new things, likes adventure and outdoor activities. She enjoys indoor and outdoor gardening, as plants make her happy and boost her mood. Susan also loves music, cooking and meeting new people.
Krisaliz Harmogeno – Caregiver
Krisaliz is as a multi-skilled worker, her experience includes cooking breakfast for residents, washing dishes and doing housekeeping in a facility environment. Her interest is in taking care of seniors and in assisting them with their daily chores. She feels she can provide quality care, supporting clients physically and mentally. Krisaliz likes listening to music, including hymns.
Lea Cusi – Caregiver
Lea has five months of experience taking care of seniors and has found fulfillment in taking care of those who are frail or lacking companionship. Lea is excited about her career as a care provider, loves music, enjoys dancing with her kids and watching movies. Lea also likes cooking, walking, balancing work and family life.