The following are some of the most frequently asked questions by families in search of senior care for their aging parent, grandparent or loved one. If you do not see your question listed below, please do not hesitate to contact us directly at Call (250) 592-4881 where a Care Manager will be more than happy to assist you.
What is home care?
In-home care provides seniors with one-to-one assistance in the comfort of their own home, which enables them to live independently. Home Care Assistance helps seniors maintain their quality of life, and the personal attention they receive vastly improves their safety, health and happiness. Home care includes assistance with activities of daily living such as meal preparation, bathing, transportation, laundry, medication reminders, light housekeeping and companionship.
My parents are reluctant to accept home care. Now what?
Convincing older adults that they need help at home can be challenging. While they balk at the thought of losing independence, the opposite is actually true. By having a little help, they are much more likely to retain independence because they remain in control of decisions affecting their lifestyle. Once a crisis occurs (a fall, dehydration, a severe UTI), decisions about their care will be in the hands of others. With professional home care, families can enjoy peace of mind knowing their loved ones are in safe and caring hands.
We have a couple of ideas:
Who pays for home care?
The services offered by home care companies like ours are not covered by the government. The government typically only covers a limited number of visits by a nurse, physical therapist, or occupational therapist after a hospital stay or for homebound clients who have high medical needs.
Why should I use a company rather than hire a caregiver on my own?
Here are the reasons:
Most important, however, is the fact that when you choose Home Care Assistance, you are hiring an entire team of people who care. We’re there for the journey!
What’s unique about Home Care Assistance?
The most significant feature of our company is our approach to home care. We’re not interested in “adult babysitting” and we aren’t simply a housekeeping service. We provide ongoing care management to ensure that the care is of the highest standard and that our caregivers are helping our clients lead high-quality, purposeful lives. We are the top senior care provider in Victoria.
Another feature is that we specialize in live-in care, providing a quality alternative to an assisted living or skilled nursing facility. As you will see on our website, so many pieces of our philosophy contribute to our success: consistency in caregivers, a proprietary system for screening caregivers, a unique Balanced Care training program, and more. If you decide to interview several home care companies, you need to keep us on your short list. Quite simply, we are the best in the business.
How do you choose caregivers?
One of the reasons we are so successful is our ability to match clients and caregivers. After our initial meeting and assessment with you or your loved one, our Care Manager will have an excellent idea of the level of care needed and the type of personality that would be a good fit. At that point, our care team brainstorms on which of our employees would be a good fit. Nearly 100% of the time, we are right on target with our “matchmaking” skills. However, anytime during the relationship that the client wants to change caregivers — for any reason — we willingly do so.
Do I have to sign a contract?
No. While we have an agreement that spells out expectations, we do not require a long-term commitment to our services. We want you to use us only if you are 100% satisfied. As a matter of fact, we encourage older adults who are undecided about the value of home care to simply give us a try, even if it’s only for a month.
Does home care have to be at home or in home?
Our care goes wherever seniors need it. Our caregivers can even provide one-to-one services for seniors during hospital stays or after admission to an assisted living facility, ensuring that seniors maintain the high level of personal care and companionship they deserve. Our caregivers can even accompany seniors on vacation!
Will the caregiver move in to the senior’s home?
Caregivers stay in the home only for the duration of their assigned shift. Caregivers must maintain a separate residence and are not allowed to use the personal property of the senior without permission from the senior. They may not have visitors or invite family to the home while they are working.